Adventure Center FAQ’s

What is the height and age restriction?
Nor’easter Mountain Coaster
Age: 3 + (to ride with an adult)
Age: 8+ (to ride alone)
Tubing
Age: 3 +
Height: 42”
Twin Creeks Team Challenge course
Age: 7 +
Height: 48”
High Peaks Aerial Challenge course
Age: 7 +
Height: 48″ (Green course)
Height: 60″ (Blue/Black course)
Zip Lines
Age: 7 +
Height: 48″
Weight: 60 – 270 lbs.
Eurobungee
Age: 4+
Height: 32″
Weight: 40 – 200 lbs

What if I am under 18 without a parent on premise?

Please download and print the Assumption of Risk Agreement then have your parent fill out it out before you come.

Are reservations required?

Reservations are highly recommended for the High Peaks Aerial Challenge Course and the Zip Line tours. To make a reservation call 1-800-955-2754.
Reservations are required for Team building events and groups of 20 or more. To make a group reservation, contact our Mountain Sales Manager Brianna Jackson at 800-955-2754, ext. 6321.

What is the level of difficulty for the ropes course?

Each of the lower levels would be appropriate for all age and skill levels.
The upper level courses are considered more advanced and are designed for individuals looking for a challenge and ready to be pushed to the next level.

How long and high are the ziplines?
Zip Lines have varying height reaching up to 100 feet high.
Blueline zip – 300 ft.
Northwoods Express – 500 ft.
Wolf Jaw– 900 ft.
Cloudsplitter– 1165 ft.

What is the time duration of a ticket?

A full day Adventure Ticket will be valid from open to close.

Can I bring food or alcohol in?

We do not allow outside food and beverage.  We do have a food court with a nice variety of items to choose from.

What food is available?

The Adventure Center Lodge will offer a food court which will include;
Deli sandwiches, Salad Station, Asian Stir Fry station, pizza, pulled pork, turkey drumsticks, ice cream, slushies, funnel cakes and much more!

What clothing/footwear should I wear?

Wear well fitting clothing that does not allow anything to hang loose or get tangled in cables and rope. Long hair and jewelry should not be left loose. Sneakers or hiking shoes are recommended. Flip-flops and sandals are not appropriate.

Can the Adventure Center rides be operated in the rain?

Yes, we will operate in the rain. If there is thunderstorms or lightning there will be a park delay. Please call ahead or check the website if there is a chance for thunderstorms.

Do you have an Adventure Center season pass?

We do not have an Adventure Center season pass.

Do I need to rent a helmet?

You do not need to rent a helmet.  Helmets are required for the Zip Lines and the High Peaks Aerial Challenge course and will be provided for you.

Do I need to sign a waiver?

Yes, an acknowledgement of risk is required for all participants at the Adventure Center.  You are welcome to print your Assumption of Risk Agreement and bring it with you.

Is there equipment that I will need or is equipment provided?

All of your equipment will be provided, such as harnesses and helmets.

Are Adventure Park Gift Certificates available?

Gift Certificates are available in any denomination. Please call 1-800-955-2754 to purchase yours today.

What activities do you have for children 6 and under?

We are planning on having activities for all ages at the Adventure Center Cub Club Playhouse. This is a specific area designed for our children 6 and under.  We have a bounce house, a Euro Bungee and playground equipment coming soon. Winter Tubing is available for ages 3 and up and 42” in height.  Summer Tubing will be available in summer 2012.

Do you have a daycare or babysitting?

Hope Lake Lodge offers a state of the art activities center. Bearfoot Den happily offers babysitting. Reservations are highly recommended so adequate staff is available to care for your child. Call 800-955-2754 for details and availability. Fees do apply.

Is Hope Lake Park included in a full day Adventure Center Pass?

Hope Lake Park is not included in the full day Adventure Center Pass. For more information on the park visit http://www.greekpeak.net/finger-lakes-region/town-of-virgil-hope-lake-park.aspx.

Where do I get my tickets?

Tickets can be purchased at the Adventure Center Base Lodge. If you are interested in group rates, please call ahead to make a reservation at 1-800-955-2754. Your group tickets will be delivered to you at the Adventure Center Base Lodge.

Do I get a discount if I am a Cascades Club member?

Cascades Club members still receive lots of great benefits, however they do not receive discounts at the Adventure Center.

Groups FAQ’s

How many people do I need for a group?
20 people or more is considered a group. Check out our great group rates.

Are reservations required?

Reservations are required 72 hours in advance. Please call 1-800-955-2754, ext. 6321 to speak with our Mountain Groups Manager, Brianna Jackson., or by email.

What is the comp ticket policy?

We want to reward our hard working group leaders. For every 20 tickets sold we will give one complimentary ticket.

Do you do Birthday Parties?

The Adventure Center will offer birthday party packages for groups of 20 or more. Please contact our Mountain Groups Manager, Brianna Jackson at 1-800-955-2754, ext. 6321 or by email.

What are your corporate/team building packages?

Greek Peak will offer several team building packages to our groups. We are happy to customize a package designed especially for your needs and make your stay with us a memorable, rewarding and productive one. Contact our Mountain Groups Manager, Brianna Jackson, at 1-800-955-2754, ext. 6321 or by email.

Do you do banquets or catering at the Adventure Center?

We are happy to customize your banquet or catering to exceed your expectations. We can cater for your group at the Adventure Center, at Hope Lake Lodge, directly across the street from the Adventure Center, or set up a group picnic at Hope Lake Park. View the banquet menu for more information.

Is there an outside picnic area?

Yes, we plan to have picnic tables and a tent outside the Adventure Center base lodge.

Who do I contact to make my reservation?

Please contact our Mountain Groups Manager, Brianna Jackson, at 1-800-955-2754, ext. 6321 or by email.

Do I need a deposit to make a group reservation?

Should you plan on using a facilitator for your group or if you are planning a team building event, we ask that the group leader contact our Mountain Groups Manager to arrange a deposit.

Is there a cancellation policy?

The Adventure Center will have a 72 hour cancellation policy for groups. During blackout periods and holidays we ask for a 15 day notice of cancellation since space is limited for large groups and is first come, first serve.

Where do I pick up my group tickets?

Group tickets will be delivered to the group leader at the Adventure Center Base Lodge.

How do I pay for my group?

All money must be collected by the group leader and paid to Greek Peak in one transaction.

Facilitator FAQ’s

What activities require a facilitator?
The only activity that requires a facilitator is a Corporate or Teambuilding event. The Adventure Center will have guides stationed at each event to assist in daily operation, instruction and safety. Keep in mind the courses have been designed for self-discovery.

Is there an additional charge for a facilitator?

There will be an additional charge for a facilitator. The cost will be based on your uniquely designed event and coordinating with our Teambuilding facilitator.

How do I make reservations for a facilitator?

Should you plan on using a facilitator for your group or if you are planning a team building event. We ask that the group leader contact our Mountain Groups Manager to arrange your visit.